Frequently Asked Questions
If you don't see the question or answer you're seeking, please email us at: yepeteimports@gmail.com
Where do you get your products from?
Answer. Primarily Ghana, West Africa, but we seek to sell products from Africans throughout the Yepete (diaspora). Some sale items may come from Jamaica, Nigeria, Haiti or from here in the USA. Our aim is to build sound business relations with Africans globally.
Where do you get your Anan's organic Shea Butters and Soaps?
Answer. Our shea butters and soaps are also produced in Ghana, West Africa. In some cases we order directly for vendors in Ghana. Sometimes we order from a distributor located here in the USA. Our products are high quality and special care is taken to assure we receive the best batches available. Once they arrive at my office, the soaps are carefully cut and weighed and priced. The shea butters are packaged "raw" or "whipped" according to product inventory. For custom orders please allow three days to process.
Do you offer special sales or discounts ?
Answer. Yes! Occasionally, we will offer special promotions or discounts. These will be emailed in advance if you are on our mailing list.
Why are your sales items limited?
Answer. Honestly my wife and I are biologists and work full time with two children. As such, we are limited on the amounts of investment capital. As our business grows, we will add more items to the inventory. Check-in on often for updates.
How long does it take to receive an international order?
Answer. It normally takes ten business days after the item in question is purchased barring customs holds. Three weeks seems to be the average shipping time for international shipments from Africa. Some items can be shipped faster using shipping via air, but the costs will have to be negotiated at the time of purchase.